TABLE OF CONTENT
· Title page
· Certification
· Dedication
· Acknowledgement
· Table of content
CHAPTER ONE
1.0 Background information to the study
1.1 Statement of the problem
1.2 Objective of the study
1.3 Significance of the study
1.4 Research hypothesis
1.5 Scope of the study
1.6 Limitation of the study
1.7 Definition of terms
CHAPTER TWO
2.0 Literature review
2.1 Introduction
2.2 Definition of word “Secretary”
2.3 Relationship with the boss
2.4 Relationship with the public
2.5 The public
2.6 Perception
2.7 The public perception of secretaries
2.8 The scientific conclusion of the past researchers
CHAPTER THREE
3.0 Research methodology
3.1 Introduction
3.2 Sources of data collection
3.3 Research Instrument
3.4 Population of the study
3.5 Sample of the study
3.6 Validation of instrument
3.7 Method of data collection
3.8 Method of data analysis
CHAPTER FOUR
4.0 Analysis of data
CHAPTER FIVE
5.0 Summary of findings, conclusion and recommendation
5.1 Summary of findings
5.2 Conclusion
5.3 Recommendations
Questionnaire
Reference
CHAPTER ONE
INTRODUCTION
1.0 BACKGROUND INFORMATION TO THE STUDY
Action and reaction are both governed by the society or public. Many are societal animals, who live and relate with the public as a whole. Sociologists have put it that “Man is not an island” that is, he cannot live in isolation. He cannot live in isolation. He must interact and relate with other people. With the above sociological perception. It is directly pertinent to state that man’s choice of career. His attitude to it and ultimately his performance are influenced by the public opinion or perception of his profession.
Secretaries are indispensable in every organizational setup be it large or small, no organization can function effectively in the absence of an effective secretary. In the past the secretary was taken to be an employee usually a lady who sits behind a typewriter, where as this is not so. A secretary is in special position of trust and responsibility. Apart from taking diction dictation and transcribing the same on the typewriter, he handles administrative duties connect with processing, keeping and preservation of information to the more complex process of computerization and microfilming towards effective control of information for the accomplishment of the organizational......
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