THE IMPACT OF PLANNING AND CONTROL ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF CEMENT COMPANY OF NORTHERN NIGERIAN)

TABLE OF CONTENT

Title Page

Table of Content

CHAPTER ONE: GENERAL INTRODUCTION

1.1       Background to the Study

1.2       Statement of the Research Problem

1.3       Objectives of the Study

1.4       Research Hypotheses

1.5       Significance of the Study

1.6       Scope and Limitations of the Study

1.7       Scheme of Chapters

CHAPTER TWO: LITERATURE REVIEW

2.0       Introduction

2.1       Concepts of Planning and Control

2.2       Planning Process

2.3       Control System

2.3.1 Components of Control System

2.3.2 Elements of Control

2.3.3 Common Weakness of Control System

2.4       Organizational Performance

2.5       Planning, Control and Organization Performance

CHAPTER THREE: METHODOLOGY

3.1       Introduction

3.2       Research Design

3.3       Study Population

3.4       Sample Size and Sampling Technique

3.5       Source of Data Collection

3.6       Instruments of Data Collection

3.7       Techniques of Data Analysis

CHAPTER FOUR: DISCUSSION AND INTERPRETATION OF FINDINGS

4.1       Introduction

4.2       Data Presentation and Analysis

4.3       Discussion of Result

CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS OF FINDINGS

5.1       Introduction

5.2       Summary

5.3       Findings and Conclusion

5.4       Recommendations

Bibliography

Appendix

CHAPTER ONE

GENERAL INTRODUCTION

1.1       BACKGROUND TO THE STUDY

Planning and control are put in place to keep organization on course towards profitability goals and achievement of its mission and to minimize surprise along the way. They enable management to deal with rapidly changing economic and competitive .environment, shifting customer demands and priorities and restructuring for future growth. Planning is a management function that denotes .the process of thinking about and organizing the activities required to achieve desired goals. Control on the other hand promote efficiency, reduce risk of asset loss and help to ensure the reliability of financial statements and compliance with laws and regulations (Coso, 1992).

Planning and control is of great significant which is seen as an effective solution to variety of potential problems (Coso, 1992). According to Chambers (1995), Cosserat (1999), Ridley and Chambers (1998) planning and controls are systems comprising of the control environment and control procedures. They further state that the planning and control systems includes all the predetermined objectives, policies and procedures adopted by the directors and management of an entity to assist in achieving their objective of efficient conduct of its business, including adherence to internal policies, the safeguarding of assets, the prevention and detection of fraud and error,, the accuracy and completion of the accounting records and timely preparation of reliable financial information. Successful organizations ensure that they attain and consolidate continued survival in a competitive environment (Drucker, 1999).

Thus, successful organization set performance measures that focus attention, identifies and communicate success which support organization leaning and provides a basis for assessment and reward (Brown, 1996).

Organizational performance is measured in terms of customer satisfaction, through reduced customer complaints (Kloot, 1999). In order to be able to perform, organizations should critically look...

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