THE IMPACT OF LEADERSHIP ON EMPLOYEE PERFORMANCE: A CASE STUDY OF PHCN

ABSTRACT 

Employee performance is an importance building block of an organization but leadership is Central to the effectiveness of any organization. Leadership is geared at guiding and supervising the on the job performance and responsibilities of subordinates to achieve organizational goal. No organization could stand the test of time without effective leadership and leadership structure. This study investigated the impact of leadership on employee performance with particular reference to PHCN. Primary and secondary data was used. Five research questions and two hypothesis guided the study with the population of 160 respondents. Simple percentage was used to analyze the data generated. The study revealed that the leadership style of leaders and participation of employee in decision making impacts positively on employee performance. Recommendations were made among which is that leadership development programs should be encouraged to help build leadership qualities among individuals with an organization.

TABLE OF CONTENTS

TITLE

TABLE OF CONTENTS

ABSTRACT

CHAPTER ONE

INTRODUCTION

1.1       Background of the Study

1.2       Statement of the Problem

1.3       Objective of the Study

1.4       Research Questions

1.5       Research Hypotheses

1.6       Significance of the Study

1.7       Scope and limitation of Study

1.8       Definition of Terms

1.9       Historical Background of PHCN

CHAPTER TWO

LITERATURE REVIEW

2.1       Leadership Defined

2.2       Functions of a Leader

2.3       Qualities of a Leader

2.4       Leadership Style

2.5       Leadership and Power

2.6       Leadership Theories

2.7       Leadership Development

2.8       Performance Defined

2.9       Performance Practice Indices

2.10     Appraisal Principle

CHAPTER THREE

RESEARCH METHODOLOGY

3.1       Data Design

3.2       Area of Study

3.3       Sources of Data

3.4       Data Collection Instrument

3.5       Population of the Study

3.6       Sample Size

3.7       Data Analysis

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1       Data Presentation

4.2       Data Analysis

4.3       Conclusion

CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION

5.1       Summary of Findings

5.2       Conclusion

5.3       Recommendation

Bibliography

Appendix

Questionnaire

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

In an organization, there are two discernable groups of workers - the superiors and the subordinates. The superiors or managers are require to guide and at the same time motivate the subordinates by raising their zeal to carry out their assigned tasks. This is the managerial function of directing which is concerned with the human factor of the organization and whose process is to initiate and move subordinates to act in accordance with the planned mission of the organization. It involves guiding and supervising the on-the-job performance and responsibilities of subordinates. Management authors see directing as involving three (3) elements namely leadership, motivation and communication. Therefore, leadership is a factor in the managerial function of directing aimed at organizational performance.

To lead means to guide, conduct, direct, proceed and to show the way, by doing what you want others to do first. Conceptually leadership can be defined as the ability to lead. Copper and William (1990), leadership is the act of process of influencing people so that they will strive willingly and enthusiastically toward the achievement of group goals. It is also the process of influencing others to work willingly and to the best of their capabilities towards the goals of the leader. Leadership involves the ability to use different forms of power to influence employee behaviours in a number of ways either positively or negatively. Leadership involves others, in other words, leadership involves followers. The followers may be superior, peers as well as subordinates. By their willingness to follow, accept direction from the leader, group members help define the leader's status and make the leadership process possible. Leadership is a narrower activity, a tool of management and a technique for influencing people in an organization. Managerial ability is always an asset to the leader who can acquire it.

Employee performance is an important building block of an organization. Organization cannot progress by one or two individual's efforts but by the collective efforts of all members of the organization performance is a multi-dimensional construct aimed to achieve results and have a strong link to strategic goals of the organization. (Mwita, 2000). Performance is a vital feature of an organization. Leaders at all the level have to input their efforts and make maximum use of the abilities which sometimes are produced under supervision or without it. Latest studies provide that organizations invest heavily in Human Resource Development interventions to updates and skill employees inorder to attain job performance. Currently leadership is widely recognized and verified through research. Leaders can influence the people and motivate them (Popper, 2005). Effective leadership increases human capability and ensures competitive advantages. Leadership helps in identifying and managing team where group development and specifically personal development and growth of managers also take place.

Leadership is a core issue in Nigeria both at the Federal, State and Local Government. It transcedes every level. Bad leadership leads to disintegration, anarchy and.....

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Item Type: Project Material  |  Attribute: 122 pages  |  Chapters: 1-5

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