CHAPTER ONE
INTRODUCTION
Most rental service firms today still use manual information system because their information needs are of moderate size and managers of such firms have probably been enjoying the manual system as regards to their relatively and comfortable low level of transaction activities.
With the high level of social activities been experienced, It is only the rental firms with very large information or high capacity of rental service with rapid rate of renting per item that are likely to survive pressure, and therefore should link information system to business strategy. With this pressure, there is a need to improve corporate effectiveness through their own involvement in system planning to ensure that business strategy is developed in the context of the computerized environment.
Among the many rental service centers, majority adopted a great variety of manual information system for management activities most of which are single file system. This single file
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